Frequently Asked Questions
Everything you need to know about shopping with Drift HQ
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I know which size to choose?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Drift HQ ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Drift HQ apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on printed graphics.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately with your order number.